Frequently Asked Questions

PIR (Polyisocyanurate) panels offer superior fire resistance (Class B-s1, d0) and better thermal performance. PUF (Polyurethane Foam) panels are more cost-effective and suitable for general applications. Both provide excellent insulation, but PIR is preferred for applications requiring enhanced fire safety.

Panel thickness depends on your insulation requirements. For cold storage at 0-4°C, we recommend 80-100mm. For freezer applications (-18 to -25°C), 120-150mm is standard. For general building insulation, 50-75mm is usually sufficient. Our team can calculate the optimal thickness based on your specific needs.

Our insulated panels are designed for 25+ years of service life when properly installed and maintained. The steel skin is protected with high-quality paint systems, and the insulation core maintains its properties throughout the product life.

Yes. Our PIR panels meet Class B-s1, d0 fire classification. Our fire-rated doors are certified for 30, 60, 90, and 120-minute fire resistance as per IS, BS, and UL standards. We provide all necessary test certificates and compliance documentation.

Our cold storage solutions cover a wide temperature range: Chilled storage (+2 to +8°C), Cold storage (0 to -5°C), Frozen storage (-18 to -25°C), Deep freeze (-35 to -40°C), and Blast freezers (up to -45°C for rapid freezing).

Our solutions are designed for optimal energy efficiency through high R-value insulation, thermal bridging prevention, efficient door systems, and proper sealing. Clients typically see 20-30% energy savings compared to older facilities.

Yes, we specialize in multi-temperature facilities with separate zones maintained at different temperatures. This is common for food distribution centers handling fresh, chilled, and frozen products.

We design and build cleanrooms from ISO Class 5 (Class 100) to ISO Class 8 (Class 100,000). The specific class depends on your industry requirements and regulatory standards.

Yes, our cleanroom solutions are designed to meet GMP (Good Manufacturing Practice) and FDA requirements. We provide complete documentation for regulatory compliance including IQ/OQ/PQ protocols.

Yes, we offer complete turnkey solutions including design, construction, HVAC integration, flooring, doors, ceilings, and validation support. We coordinate all systems for seamless delivery.

PEB offers 30-50% faster construction, 20-30% cost savings, consistent factory quality, large column-free spans, easier expansion, and reduced foundation requirements. It's ideal for warehouses, factories, and large commercial structures.

Our PEB solutions can achieve clear spans up to 90 meters without intermediate columns. Standard economic spans range from 20-40 meters for most industrial applications.

Yes, PEB can be designed for multi-storey structures up to 4-5 floors, depending on the application. This is common for commercial buildings, offices, and light industrial facilities.

Timelines vary by project scope. Product-only orders: 2-4 weeks. Small projects: 4-8 weeks. Medium EPC projects: 8-16 weeks. Large turnkey projects: 4-12 months. We provide detailed schedules during project planning.

Yes, we execute projects across India. We have experience in all major industrial regions and maintain a network of trained installation teams and partners for nationwide service.

Yes, we can supply materials and technical supervision while your contractors handle installation. We also provide training for contractors unfamiliar with our systems.

We provide comprehensive documentation including shop drawings, material certifications, installation manuals, maintenance guides, warranty certificates, and as-built drawings upon project completion.

You can request a quote through our website, email (projects@phoenixxsmartbuild.com), or phone (+91 97277 00442). Provide your requirements, approximate area, and project timeline for accurate pricing.

Standard terms are 50% advance and 50% before dispatch for products. Project payments follow milestone schedules. Credit terms available for established customers with approved credit.

Yes, we offer comprehensive warranties: 10-25 years on panel insulation performance, 1-2 years on doors and hardware, and 1 year on workmanship for installation projects.